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An EasyJet passenger was left in tears after her check-in bag came off the luggage belt looking like it had been 'been through a shredder and burned' as she arrived on her holiday.
Chou Lim, from Tottenham, London, had checked-in her £250 Osprey backpack for her flight from Gatwick Airport to Tenerife South Airport on March 24.
However, the 31-year-old was distraught when her bag came down the luggage belt upon arrival on the Canary Island looking 'destroyed' and with every item inside damaged.
Shocking photos show the backpack appearing 'unrecognisable', with chunks of fabric ripped from all sides of the bag, rendering it unusable.
Chou said the state of her bag was so bad she wondered if it had been 'run over' by a wheel of the plane - and claims £1,000 worth of the contents have been damaged, destroyed or left unusable.
Chou Lim, from Tottenham, London, 음식물분쇄기 says she was left in tears when she saw the state of her bag
/>Chou's bag damaged - she said it looked like it had been 'shredded and burned'
/>The 31-year-old was distraught when her bag came down the luggage belt
/>She discovered holes were seared through the clothing and shoes and her makeup and toiletries were shattered.
/>The pilates instructor says that the bag was covered in ash and had adopted a 'burning smell', as though it had been set on fire, and that her clothes looked as though they had been 'burned through
/>Chou claims that the experience left her in tears, as she had owned the backpack for years and had taken it to more than 60 countries
/>Chou said: 'I flew in that night, and I was waiting for the bag, and everyone's bags were coming ou
/>'And I saw my bag coming out, and I was like, 'surely that's not my bag?' But it was. It was almost unrecognisabl
/>'I saw it and I just started crying. I had an emotional attachment to the bag, and I was travelling alone and I knew it was going to be a nuisanc
/>'The bag came off and I looked inside and all of my things in there had been damaged as well.
/>'There wasn't a single piece of clothing or toiletries that wasn't somehow destroyed.
/>Chou claims that the experience left her in tears, as she had owned the backpack for years and had taken it to more than 60 countri
/>Chou's damaged bag - it appears to be ripped and have holes in it
/>Pictured are Chou's damaged clothes which were inside the bag - holes can be seen in the fabric
/>'There was a fire-burning smell and it was ashy. It smelled like literal fire.
/>'It either had holes in it, or was burned completely through. It was the weirdest thing.
/>'It looks like it has been put through a shredder.
/>'I didn't know what to do with the bag, I couldn't even carry it [properly] because it was in pieces so I was carrying it like it was a bab
/>'I actually thought that it had been run over by the wheel of the plane because it was that bad.
/>'I never found out what happened to it, and I'm desperate to know.'
/>Chou said she immediately tried to seek support from the EasyJet helpdesk in Tenerife South.
/>The bag pictured before and after the damage - it had cost Chou £250
/>Chou says the bag also had sentimental value as she had travelled around a lot using it
Chou Lim, from Tottenham, London, had checked-in her £250 Osprey backpack for her flight from Gatwick Airport to Tenerife South Airport on March 24.
However, the 31-year-old was distraught when her bag came down the luggage belt upon arrival on the Canary Island looking 'destroyed' and with every item inside damaged.
Shocking photos show the backpack appearing 'unrecognisable', with chunks of fabric ripped from all sides of the bag, rendering it unusable.
Chou said the state of her bag was so bad she wondered if it had been 'run over' by a wheel of the plane - and claims £1,000 worth of the contents have been damaged, destroyed or left unusable.
Chou Lim, from Tottenham, London, 음식물분쇄기 says she was left in tears when she saw the state of her bag
/>Chou's bag damaged - she said it looked like it had been 'shredded and burned'
/>The 31-year-old was distraught when her bag came down the luggage belt
/>She discovered holes were seared through the clothing and shoes and her makeup and toiletries were shattered.
/>The pilates instructor says that the bag was covered in ash and had adopted a 'burning smell', as though it had been set on fire, and that her clothes looked as though they had been 'burned through
/>Chou claims that the experience left her in tears, as she had owned the backpack for years and had taken it to more than 60 countries
/>Chou said: 'I flew in that night, and I was waiting for the bag, and everyone's bags were coming ou
/>'And I saw my bag coming out, and I was like, 'surely that's not my bag?' But it was. It was almost unrecognisabl
/>'I saw it and I just started crying. I had an emotional attachment to the bag, and I was travelling alone and I knew it was going to be a nuisanc
/>'The bag came off and I looked inside and all of my things in there had been damaged as well.
/>'There wasn't a single piece of clothing or toiletries that wasn't somehow destroyed.
/>Chou claims that the experience left her in tears, as she had owned the backpack for years and had taken it to more than 60 countri
/>Chou's damaged bag - it appears to be ripped and have holes in it
/>Pictured are Chou's damaged clothes which were inside the bag - holes can be seen in the fabric
/>'There was a fire-burning smell and it was ashy. It smelled like literal fire.
/>'It either had holes in it, or was burned completely through. It was the weirdest thing.
/>'It looks like it has been put through a shredder.
/>'I didn't know what to do with the bag, I couldn't even carry it [properly] because it was in pieces so I was carrying it like it was a bab
/>'I actually thought that it had been run over by the wheel of the plane because it was that bad.
/>'I never found out what happened to it, and I'm desperate to know.'
/>Chou said she immediately tried to seek support from the EasyJet helpdesk in Tenerife South.
/>The bag pictured before and after the damage - it had cost Chou £250
/>Chou says the bag also had sentimental value as she had travelled around a lot using it
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